FREEPHONE 0800 0246 112

Retford · Rotherham · Sheffield

Due Diligence

Quality assured first aid training · How to meet HSE requirements

The following information is provided to assist you with Due Diligence when procuring first aid training for the workplace.

Selecting a first aid training providerSince October 2013 HSE no longer approves or accredits first aid training qualifications or organisations. Claims by a first aid trainer that they are "HSE approved" or that their qualifications are "HSE accredited" or "HSE regulated" are entirely false.

It is now the Employer's responsibility that any first aid training provider they select is competent to deliver that training, and that the training meets a required standard (ie. that it is "HSE compliant"). To ensure this is the case, there are a number of options available.

Selecting a First Aid Training Provider

Option 1: Choose a first aid trainer that is approved by an Awarding Organisation and that offers regulated qualifications. The advantage to choosing this option is that no Due Diligence is required on the Employer's part. How 2 Save A Life is approved by Qualsafe Awards (Registered Centre Number 0905752) to deliver accredited qualifications. Qualsafe Awards is recognised by Ofqual, a non-ministerial government department that regulates qualifications, exams and tests in England.

Option 2: Choose a first aid trainer that operates independently of an accreditation scheme, but that is able to prove they are competent to deliver first aid training and have the relevant quality assurance systems in place. How 2 Save A Life offers a range of non-accredited qualifications that are closely mapped to Ofqual's Regulated Qualifications Framework (RQF), providing the knowledge, skills and understanding that underpin National Occupational Standards (NOS). Please read on for information you will need to complete your Due Diligence.

Option 3: Choose one of the Voluntary Aid Societies (VAS) such as St. John Ambulance or the British Red Cross. These organisations are not externally accredited and the qualifications they offer are not regulated. However, they are acknowledged by the HSE as standard setters of currently accepted First Aid Practice, and as such they work to similar standards of quality assurance and assessment principles as accredited providers. Nevertheless, the HSE recommend that companies undertake Due Diligence when choosing a VAS as their first aid training provider.


We offer the following non-accredited qualifications:

  • H2SAL Emergency First Aid at Work
  • H2SAL First Aid at Work
  • H2SAL First Aid at Work Annual Refresher
  • H2SAL Basic Life Support for Adults and Children
  • H2SAL Safe Use of an Automated External Defibrillator

Our Emergency First Aid at Work and First Aid at Work qualifications are fully compliant with Health & Safety (First Aid) Regulations 1981 as well as recognising the latest Resuscitation Council (UK) and European Resuscitation Council Guidelines.

There are number of advantages to choosing our non-accredited qualifications:

  • Lower course costs because you're not paying for accreditation fees.
  • More flexible training – We can customise courses to address specific employment or industry needs.
  • Faster certification – We can provide certificates on the day of training.
  • Earlier implementation of updated guidelines from the Health and Safety Executive and the Resuscitation Council (UK) – We often start delivering the latest training before accredited training organisations do!
  • Transparent quality control making Due Diligence checks quick and easy.

Due Diligence Checklist

The following questions and answers are provided to assist you with your Due Diligence when choosing How 2 Save A Life as your first aid training provider.


  • All trainers/assessors have a current FAW certificate.
  • All trainers/assessors have an appropriate training/assessing qualification.

Quality Assurance

  • We have a documented Quality Assurance plan designating an individual to take responsibility for quality assurance, including assessment of the performance of trainers/assessors on an annual basis.
  • The designated person has a current FAW certificate.
  • The designated person has an assessing/verifying qualification.
  • We have a documented Course Evaluation procedure.
  • We have a documented Complaints procedure.

First Aid Practice

  • Emergency First Aid at Work and First Aid at Work courses are taught in accordance with current guidelines on adult Basic Life Support published by the Resuscitation Council (UK), and for other aspects of first aid, in accordance with current guidelines published by the Voluntary Aid Societies or other published guidelines that are supported by a responsible body of medical opinion.

Training Syllabus

  • Course content is available in the Course Syllabus section of each qualification published on our website.
  • Our First Aid at Work course includes a minimum of 18 training and assessment contact hours over three days.
  • Our First Aid at Work Requalification course includes a minimum of 12 training and assessment contact hours over two days.
  • Our Emergency First Aid at Work course includes a minimum of 6 training and assessment contact hours over one day.


Our certificates contain:

  • The name of the training organisation.
  • The title of the qualification.
  • Reference to the Health and Safety (First-Aid) Regulations 1981.
  • The date of issue.
  • Confirmation that the certificate is valid for three years (for Emergency First Aid at Work and First Aid at Work).